SCALE-UP brings together a team of institutions that shares the enthusiasm and the commitment to create high-value services for researchers in Switzerland. As a “cooperative integration project” it brings the current SCALE infrastructure UP to the service and community level. This is a logical next step and helps to create many user-driven distinctions and benefits for Swiss higher education and differentiates itself strongly from public cloud providers. SCALE-UP provides from the start generic academic software services, which can be used in a variety of disciplines and university types. Many of the work packages have two main tracks – a technical track and a best-practice track. By this we want to make sure that we provide not just a collection of technical tools but rather a well-designed overall environment (or ecosystem) in which to provide these services. This includes also high-level aspects such as university processes, service procurement, best practices or governance.